Page 7 - SocialMenus.pdf
P. 7
Q&A
Do we have to use your preferred vendors?
We have hand-picked our preferred vendors not only because of their high quality performance with
exceeding expectations, but also because they are experienced in working at our facility. With that said,
you may choose to bring in your own vendors. All sub-contractors are required to abide to our etiquette
rules and regulations.
When and where do we get ready?
The Rose Garden comes with two private dressing rooms to use two hours prior to your ceremony start
time to finish dressing on the day of your wedding. No hair and make-up services are permitted in these
rooms. These dressing rooms are available through the duration of your event.
Will someone be present during our event?
The Catering Sales Director and Catering Assistant will guide you through the planning stages. They
will be your main contacts through phone calls and emails. The planning process includes 2 follow up
appointments to discuss and finalize ceremony and reception set up, menu selection, bar arrangements,
event outline, the floorplan and final payment arrangements. A “Reception Coordinator/Banquet Captain”
is present at your reception only. We recommend that you hire a professional wedding coordinator to
assist you with your ceremony needs.
How fast do you fill up?
On average, we reserve 8 weddings per month. Please call for availability.
How do I reserve the room? Is a retainer required and when is the
balance due?
A $1500.00 retainer and signed reservation contract is required to book space. The retainer is nonrefundable
should your event cancel at any time. The final balance is due 72 hours prior to your scheduled event with
cash, cashier’s check, money order or credit card. Retainers are not transferable. The retainer is applied
towards your final payment.
Can I get an estimate of charges?
Yes. Consultations are done by appointment only. The Catering Sales Director will provide you with an
estimated cost for your wedding which will include all food, beverage, rental fees, service charge and sales
tax.
www.timbercreekballroom.com 7